Give Me Back My Five Bucks

I received ANOTHER fraudulent charge on my CANCELED American Express card. Oh yes I did! Remember when I blogged about this exact thing happening FIVE SEPARATE TIMES THIS YEAR!? Well, it happened again and I am beyond pissed. Last week while on vacation, I received an e-mail invoice from American Express, saying that I had a balance owing for the December billing cycle. Weird. So I logged into my online account and saw that there was a $29.99 charge that I clearly didn’t make. So yesterday I called to dispute the charge, and the customer service rep wasn’t helpful at all. … Continue reading →

Now that I have broken up with American Express, I have been on the hunt for a new #1 credit card. While it doesn’t necessarily have to be a travel rewards card, it does have to do more than my American Express card did – and with no annual fee. Enter … the MBNA Smart Cash Platinum Plus MasterCard. It was love at first sight. This credit card is amazing. Seriously. Incredible. It’s not a travel rewards card like my Amex was, but the benefits it offers far surpasses the 1.25% in travel rewards points that I was receiving. Here … Continue reading →

Hey, remember when I received my first fraudulent American Express charge back in February? And then I received my second fraud charge earlier this month, followed by my third and fourth fraud charges (both to Netflix) two weeks ago? Well GUESS WHAT!? I received my fifth fraud charge to my CANCELED American Express card a couple of days ago. I asked again, how are things being charged to my credit card if it was canceled back in February? I got another roundabout answer. She said that if I had recurring charges from before, then they can still be billed to my account. … Continue reading →

So, not one week after having to call into Amex to dispute a fraudulent credit card charge, I notice on Friday that another one has gone through on my account! This time, it was a $7.99 U.S. monthly subscription service to Netflix. Once again, I called into Amex (seriously, I should put them on speed dial!). The guy was really helpful and polite. He said that the charge went through on the very first card number I held on the account (which was canceled back in February when I noticed the first fraud charge to my Amex). Every time I call in, … Continue reading →

A few days ago, I noticed a $14.95 U.S. charge on my American Express card. It was from the Experian website (a credit monitoring website). Well, I thought that was odd, since Canadians don’t even have access to Experian – we only use TransUnion and Equifax. So I called tried to calling Experian first, because that’s what Amex said to do the last time I noticed a fraudulent charge on my card. But their phone numbers don’t work when calling from Canada. Awesome. (As a side note, I did tweet them, and they replied promptly – but by that time, … Continue reading →