I’ve had my PC Financial accounts (1 chequing, 4 savings) for over 2 years now, and I haven’t had a single complaint until today.
I think it’s so irritating that I cannot transfer money between different PC Financial accounts. What I want to do is send money from my chequing account to a chequing account in someone else’s name. With my TD Canada Trust account, I was able to do it really easily. But apparently you can’t do it with PC Financial. WHY? WHY NOT!? Do they know how obnoxious this is? ARGH!
I called PC Financial yesterday to see if I could 1) get more access to money deposited into the ATM – currently I only have access to the first $1k, and 2) apply for overdraft protection.
Let me first start off by saying I heart PC Financial. Even though they’re an online bank, their customer service reps are always very helpful, and I’ve never had a problem with them before. They’re fab. Plus, who doesn’t like free banking?
The rep I talked to said I qualified for $1,500 access to ATM money (apparently you can only go up in $500-step increments, and I can ask for the $2k increment in 6 months). And I also got a $100 overdraft. In the past year I bounced 2 cheques. How embarrassing. One was about $0.05 off, and the other time I miscalculated the timing of a deposit and was off by 2 hours. So, figured this was the best thing to do just in case. Reasoning for not doing it sooner? Because I switched jobs, I had to wait until after my probation period to apply since it required a credit check.
Anyway, I’m still closely monitoring the interest rates of ING vs. PC Financial. ING is ahead at 1.5% and PC is at 1.2%. Sigh!