Would you tip your Starbucks barista?
After working late last night, I went to Starbucks this morning for a pick-me-up latte. I ordered my regular drink, paid with my Starbucks app, and waited patiently for my drink to be made. It was then I looked down at my app and saw that a little window had popped up on my screen, asking if I wanted to leave a tip. Whaaaat? This is new.
Now, I don’t mind if Starbucks asks if I want to leave a tip. But I also wish they were clear on what the tip is for. Is this tip going to the actual person who made my latte? Is it going to the store (and then spread out among employees)? Or is it going to Starbucks in general? Because that answer will make a huge difference in determining whether I tip or not.
And, I actually find it a bit offensive that the only options for tipping allowed are $0.50, $1.00, or $2.00. What if I want to tip less than $0.50? And who is going to tip $2 on a $4 drink!? Come on, Starbucks.
What if I want to tip something other than 50c, $1, $2? Does the tip go to the store, or to @Starbucks? Cause that also makes a difference.
— Krystal Yee (@krystalatwork) April 17, 2015
You’re also able to add a tip amount into the app up to 2 hours after the transaction took place. I find this interesting, because is anyone really going to remember the latte they drank 2 hours ago, and think “I’d better get on my phone and send them a tip.” I think, no. But maybe I’m wrong!
Related: How much do you tip?
What do you think of the new Starbucks tipping feature?
Author: Krystal Yee
I’m a personal finance blogger and marketing professional based in Vancouver. I’m a former Toronto Star (Moneyville) columnist, author of The Beginner’s Guide to Saving and Investing, and co-founder of the Canadian Personal Finance Conference. When I’m not working, you can usually find me running, climbing, playing field hockey, or plotting my next adventure.