Give Me Back My Five Bucks

Home
miscellaneous
Dear BC Parks: you suck

Dear BC Parks: you suck

Posted on July 9, 2009 in miscellaneous

Words cannot begin to describe how annoyed I am at BC Parks (Discover Camping). I STILL haven’t received my parking pass that I ordered an entire month ago. Their office is in Vancouver, and they state on their website that passes will be mailed out within 2 business days. So it’s not like the letter has to travel very far to get to me.

Yesterday I called (for the third time) and told them that I still haven’t received the parking pass. They said they were sorry for my inconvenience, and would look into it. That’s what they said the last time! I asked them if it had been mailed out yet, and they said that the passes are handled by a third-party company so they don’t have that information. So I asked if I could have a refund. Nope, they don’t do refunds on parking passes. So I asked again if I could get a refund on any parking costs I have to pay until I get the pass from them. Nope, they don’t do that either. Basically I’m screwed.

Even if/when I do eventually get the pass, it will be valid as of the date I purchased it (June 10). So I’ve already lost a month. And even if they could somehow make it so that it’s valid as of the date that I receive it, it doesn’t do me any good because 1) half the summer is already over, and 2) I won’t even be in the country this time next year.

BF wants to call and raise hell, but I’m going to wait a bit and call them 1 more time before I hand it over to him I think.

BC Parks = fail. Epic fail.