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My ongoing love/hate relationship with Rogers Wireless March 31, 2009

Posted by gmbmfb in : saving money , trackback

flirty*almost*30 asks:

what on earth kind of cell phone plan do you have where you only spend $32 a month?! i use mine bare bones (my phone is actually 7 years old, so it only calls and texts) although i do make some long distance calls on my10, but its still about $60 or $70 a month!! who’s your carrier?

I’m with Rogers Wireless, and I’m not gonna lie, I have a great cell phone plan (for a Canadian, that is – I know that in the USA you guys have suuuuper sweet rate plans that we just don’t get up here unless you want to fork over your entire pay cheque each month). I’m not sure what’s out there anymore, but I know I still pay less than any of my friends do. It all started when I came across that epic RedFlagDeals.ca Rogers Wireless thread. If you haven’t read it yet, I highly recommend it. Some of those plans people are getting are so amazing that it’s absolutely ridiculous. I think they’re lying! Well, maybe.

Basically I saw that all these people were getting fantastic rate plans just by calling into customer service! I was a loyal Rogers customer (and I still think they’re the best Canadian wireless carrier in terms of pricing, quality of service, and reception – EVEN THOUGH I CAN’T GET AN IPHONE! Jerks!), so I wanted a great rate plan too!

I’m not naturally one to haggle (soooooo out of my comfort zone), so it was a lot of effort for me to call in. I got rejected twice, but on the third call, I got everything I wanted.

Normally my bills come out to about $35-36/month. Sometimes I round up and overpay during a month, which knocks the next months invoice down a bit. Always a nice surprise. :)

That’s why I’m really debating whether or not I should cancel my cell phone when I go traveling. Sure, there could be way better carriers and rate plans by the time I get back – or I could be kicking myself for getting rid of such a sweet, sweet plan. The customer service rep said I could lower my plan down to $5/month while I’m gone, and there’s even talk about a possible service suspension for up to a year. I’ll have to look into it more.


Related posts:

  1. Dear Rogers Wireless: you win this round
  2. Dear Rogers Wireless: together again!
  3. Dear Rogers Wireless: I’m leaving you!
  4. Dear Rogers Wireless: now what?
  5. Dear Rogers Wireless: take my money!

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