My growing frustration with EI

I’m frustrated with Employment Services. I logged onto their website to check the status of my claim, and it says that they haven’t received my Record of Employment yet … but I faxed all of that off to them on December 17th … and I’ve been trying to get ahold of someone (anyone) all day on the phone, but all I keep getting is “our call volume is too high, please try again later,” and then it disconnects. I don’t even get to wait on hold!

ARGGG!!!

**UPDATE**
WHAT THE HECK! I finally got through, and I told them that I had all my paperwork in … and he also noted that all my paperwork was attached to my account – but he couldn’t explain why nothing has happened to my claim for almost 3 weeks!!! He said he sent a note off to the office that has my claim, and I should be deemed eligible for EI in about 3 more weeks! Come on! He said I should call back around the 24th to see if everything went through, and if it has, then I will get a retroactive payout, less the first 2 weeks I was unemployed. So I should get some $ from December 1st ongoing.

So from the day I filed my claim (November 18th), it will be more than 2 months before I get a deposit into my bank account. That is a lot longer than originally anticipated. Luckily I made it a priority to fully fund the EF this year, otherwise I would be one hurting gal!